Director of Process Improvement

We are seeking a highly experienced Training & Development Manager to join our growing team. In this position, you will play a key role in delivering comprehensive training programs to employees, managers, and clients.

• Create, implement and deliver training programs that effectively address the needs of the organization and align with key business strategies
• Monitor effectiveness of training programs based on individual and group performance results
• Develop strategies for ongoing and future training/development programs
• Document business processes and procedures as they relate to training and development
• Create formal systems training for existing and new clients on all Prestige systems
• Conduct research on and communicate industry best practices as it relates to training
• Collaborate with cross-functional teams to produce highly effective development strategies
• Provide in-person and virtual training sessions for internal employees on a wide variety of topics
• Plan schedules and maintain deadlines

• BS degree in Communications, Human Resources, Business, Psychology or related field
• 5-10 years of experience in training and development related roles
• Knowledge of a Professional Employer Organization (PEO) a plus.
• Strong interpersonal and communication skills, both written and verbal
• Advanced systems knowledge with the ability to learn and adapt quickly

• Excellent computer skills including MS Office
• Goal-oriented, flexible, and creative under pressure – often while juggling several projects at once
• Strong analytical skills
• Ability to multitask and monitor several projects on a daily basis
• Ability to work well under pressure and manage time effectively
• Ability to take initiative to develop new strategies and outside-the-box ideas
• Ability to think creatively and innovatively
• Punctuality, reliability and integrity a must